WHAT IS SONG AUTHENTICATION

WHAT IS SONG AUTHENTICATION?

  • The primary use of song authentication is to provide activation to all the months of song updates that you are going to download and install to your Alpha, Major HD-10, Cello, Piano XL HDD, and X-3 units.

HOW MUCH IS THE SONG AUTHENTICATION?

  • Song authentication will only cost you 150Php per month. 
  • Purchasing 1 song authentication will not activate multiple months of song updates. 
  • One song authentication is equivalent to one month of song update.

HOW TO PURCHASE SONG AUTHENTICATION?

  1. Click the link https://www.platinumkaraoke.com/collections/song-authentication
  2. Look for the model of your karaoke unit. 
  3. Select between 3 months, 12 months, 24 months Song Authentication Voucher. 
  4. Click the ADD to CART fill-up all the needed information. 
  5. Payment options and procedures will appear once you already placed your ordered item and ready to check out. 
  6. You will receive a confirmation message together with your order no. on your email account once you successfully placed your order.

HOW CAN I PAY THE SONG AUTHENTICATION?

  • The available payment options are Paypal, Dragonpay, and walk-in or online Bank transfer. 
  • For Bank payment option – Please, send the photocopy of your payment transaction and order no. at services@platinumkaraoke.com 
  • There will be a 36-hour verification process for the PAYPAL AND BANK TRANSFER payment transactions. 
  • Payment under DRAGONPAY transactions will need a 48-hour verification before it reflects on our account.

Note: YOU CAN PAY IN ANY BRANCHES OF THE MENTIONED BANKS.

BANK

ACCOUNT NAME

ACCOUNT NUMBER

BRANCH

BDO

Vismay International Corp.

00-4170015900

REPOSO, MAKATI

east west

Vismay International Corp.

2000-0034-5678

2138-GREENHILLS SHOPPING

METROBANK

Vismay International Corp.

710-7-71053664-0

MAGALLANES VILLAGE

RCBC

Vismay International Corp.

7590540099

0411, PLAZA – MAIN

ROBINSONS BANK

Vismay International Corp.

1622-3000-0118

1062-BGC 34TH STREET

SECURITY BANK

Vismay International Corp.

0000-0000-52702

AYALA AVE, MAKATI MAIN

UNION BANK

Vismay International Corp.

000-840020272

0411, PLAZA – MAIN

HOW TO PROCESS THE SONG AUTHENTICATION?

  • Once your payment has been verified one of our Customer Service Specialists will call you for the process of the song authentication. 
  • You should be in front of your functioning unit for us to do the process. 
  • Customer outside the Philippines should provide their Viber or Whatsapp account number so we could call with the use of a Wifi connection. Viber and Whatsapp applications can be downloaded by both Android and IOS smartphone users. 
  • The process of song authentication cannot be done via Email, Text message, and Chat message.

Need further help? Talk to us via live chat.